About First Priority Care.
We're a registered NDIS provider based in Queensland, built around one simple belief: great care starts with actually listening.
Where Your Care Is Our Priority.
Great support starts with really listening. We're a Queensland registered NDIS provider with over five years caring for people with complex needs, disability and ongoing health challenges across Brisbane and the regions nearby.
We stay small on purpose, so you're never just a number. Our nurses, support coordinators and support workers take the time to know you, your routines, your goals and the people who matter most, and they turn up the same way every time.
Everyone on our team is screened and our nurses are AHPRA registered, so your care is safe, steady and built around you.
Registered & audited
NDIS Registration ID 4-J8DTEN1. Audited against the NDIS Practice Standards.
Care that fits the life
Plans designed around your routines, your goals, and the people in your world.
The same faces
Consistent teams who get to know you, not strangers cycling through.
Quality, not volume
We stay deliberately small so every participant gets real attention.
Built around the people we support.
First Priority Care was founded with a clear purpose: to provide disability and nursing support that is genuinely personalised, not just a service ticked off a list. Over five years, we've grown into a trusted NDIS provider supporting hundreds of Queensland families across Brisbane, Logan, Ipswich, Gold Coast and Redlands.
We started because we saw participants being cycled through providers without consistency: new faces every week, care plans built around provider convenience rather than participant goals. We set out to do it differently. Smaller, more deliberate, and built around the people we support.
Five things you'll notice.
Registered and audited
NDIS Registration ID 4-J8DTEN1. We hold full NDIS registration and are audited against the NDIS Practice Standards.
Consistent support workers
We match participants with the same workers and maintain those relationships. You're not meeting a stranger every shift.
Clinical expertise
Our team includes AHPRA-registered nurses experienced in complex and high-intensity care including PEG management, suctioning, wound care and medication administration.
Tailored care plans
No two participants are the same. Every plan is built around your goals, your routine and your life.
Responsive and accessible
We answer the phone. If something isn't working, we fix it.
Brisbane office
Visit us in Coorparoo.
Our Brisbane base. Drop in to talk about your NDIS plan, meet our care team, or simply put a face to the people supporting you.
Address
7 Main Avenue, Coorparoo QLD 4151
Phone
1800 402 205
A multidisciplinary team.
Our multidisciplinary team includes registered nurses, enrolled nurses, support coordinators and experienced support workers. All team members hold current NDIS Worker Screening clearance and relevant qualifications. Our clinical staff are registered with AHPRA.
We invest in ongoing training so our team stays current with best practice in disability support, manual handling, restrictive practices, and clinical care. We also run our own internal competency assessments for high-intensity support skills.
Meet your care team
Permanent staff, not agency. AHPRA-verified clinical credentials, NDIS-screened support workers.
Clinical Lead (placeholder)
Clinical Lead, Registered Nurse
Bachelor of Nursing, AHPRA registered
AHPRA: NMW0000000000
Leads our nursing team. Reviews every high-intensity intake and signs off on competency assessments before a worker delivers complex care.
Care Coordinator (placeholder)
Care Coordinator
Cert IV in Disability, NDIS Worker Screening cleared
Your single point of contact. Builds the care plan, manages scheduling, and keeps families and support coordinators informed week to week.
In-Home Nurse (placeholder)
Registered Nurse, In-Home Care
Bachelor of Nursing, AHPRA registered
AHPRA: NMW0000000000
Delivers nursing visits in participants' homes: PEG management, wound care, catheters and complex medication regimes.
Senior Support Worker (placeholder)
Senior Support Worker
Cert III Individual Support, Manual Handling, First Aid
Leads daily care in SIL homes and high-needs in-home placements. Runs handovers and worker schedules so participants experience continuity.
What we believe.
Dignity first
Every participant deserves to be treated with respect, privacy and dignity at all times.
Transparency
We communicate clearly with participants, families and support coordinators. No surprises.
Accountability
If something goes wrong, we take responsibility and fix it. We maintain a robust incident management process aligned with NDIS Quality and Safeguards Commission requirements.
Person-centred practice
Supports are always built around the participant's goals and choices, not our convenience.
Independently audited.
First Priority Care is a registered NDIS provider, meaning we have been assessed and audited against the NDIS Practice Standards by an approved quality auditor.
Our registration covers:
- Assistance with Daily Life
- Assistance with Social, Economic and Community Participation
- Improved Daily Living
- Supported Independent Living
- Specialist Disability Accommodation
- High Intensity Daily Activity
- Nursing Care
Concerned about the care you're getting from us, or any NDIS provider? You can raise it with the NDIS Quality and Safeguards Commission directly. You don't need to come to us first. See our complaints process for our internal pathway.
Let's build a care plan that works for you.
Speak with our care team about your NDIS plan, your goals, and how we can help.