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First Priority Care

Hospital to home

NDIS Hospital-to-Home Discharge Support

Coming home from hospital with NDIS support? Our registered nurses set up safe, rapid in-home care for discharge, so the move from a hospital bed to your own home is smooth, clinically sound and ready from day one.

Hospital to home

The transition home, done right.

Leaving hospital is a vulnerable moment. The clinical needs that were being managed on a ward don't disappear at the door. Wounds still need dressing, PEG feeds still need running, medications still need managing. Without the right support in place, too many participants end up straight back in hospital.

First Priority Care exists to prevent exactly that. Because we have AHPRA-registered nurses on staff, we can set up clinically capable in-home support quickly, bridging the gap between a hospital bed and safe, sustainable care at home. We coordinate with the discharge team, build a nursing care plan, and have the right people and equipment ready before the participant gets home.

Rapid intake

Fast, nurse-led setup.

From the first call to the first shift, the discharge transition is led by a registered nurse.

  1. 1

    Call us as soon as discharge is on the horizon

    Tell us a discharge is being planned. We acknowledge every enquiry within one business day, and we push hospital-discharge situations forward. The earlier we know, the smoother the transition.

  2. 2

    Rapid nurse-led clinical intake

    A registered nurse completes a clinical intake assessment, understanding the participant's health needs, the discharge plan and the supports required at home, then builds a nursing care plan.

  3. 3

    Set up the home and the team

    We confirm the support roster, ensure any workers are trained and signed off on the clinical tasks involved, and coordinate equipment and consumables so everything is ready before the participant walks back through the door.

  4. 4

    Begin support, without a gap

    Most participants begin within 5–10 business days of a completed intake and signed service agreement, and we work to align the start date with the discharge date so support is in place from day one.

Clinical supports

The care available on discharge.

Our registered nurses deliver the clinical supports most often needed when coming home from hospital, in your own home, with no clinic visit required:

  • Wound care and management: assessment, dressing changes and monitoring of acute and chronic wounds
  • PEG and enteral feeding: tube feeding setup, administration and site care
  • Urinary catheter management: maintenance and monitoring of indwelling and suprapubic catheters
  • Tracheostomy care: routine care, inner cannula changes and emergency management
  • Medication management and administration: oral, topical, inhaled and injectable
  • Airway suctioning: oral and nasopharyngeal suctioning for secretion management
  • Vital sign monitoring: blood pressure, oxygen saturation, blood glucose and clinical observations
  • 24/7 complex care: round-the-clock support with clinical oversight for high and complex needs

Explore our 24/7 complex care and nursing services in detail.

Coordination

Joined up with your discharge team.

A safe discharge depends on everyone being on the same page. We connect the hospital, the support coordinator and the home care team so nothing falls through the cracks.

  • We liaise with hospital discharge planners and treating teams on the supports needed for a safe discharge.
  • We keep the participant's support coordinator informed at every step of the transition.
  • Our nurses review the discharge summary and clinical instructions so nothing is lost between hospital and home.
  • We confirm billing with the plan manager (or the NDIA) before the first shift so support can start without delay.

Support coordinators, see our information for support coordinators for how we handle referrals and rapid intake.

FAQs

Hospital discharge support, your questions.

Ready when you are

Let's build a care plan that works for you.

Speak with our care team about your NDIS plan, your goals, and how we can help.

Call 1800 402 205Book now